SmartAction, a California-based provider of purpose-built AI Virtual Agents for customer service, has announced plans to relocate its Los Angeles headquarters to Fort Worth and broaden the tech job pool in Texas. While the move is only expected to create a small number of jobs, the company’s economic development director, Robert Sturns, told the Fort Worth Star-Telegram the relocation will pave the way for other tech jobs and corporate headquarters to the Fort Worth area.
“SmartAction is another company that allows us to really build that nucleus of technology companies in Fort Worth and it gives us the ability to attract more and larger innovative tech companies,” Sturns told the City Council Tuesday.
The company is expected to lease a 7,400 square foot space in far north Fort Worth, with the move into its more permanent headquarters expected to occur on Jan. 1, 2022. While SmartAction considered other Texas cities, the company decided Fort Worth would lend an advantage for its expansion and the company’s job retention within the city.
“We couldn’t be more excited to join the thriving community of Fort Worth,” Gary Davis, CEO of SmartAction, said in a statement provided by the Fort Worth Chamber and shared with the Fort Worth Star-Telegram. “This move will further create growth and opportunities enabling us to better serve our customers and meet their demands. We are grateful for the support and collaborative efforts from the local community in Fort Worth as we finalized this project.”
The recent relocation of SmartAction demonstrates the region’s prolific growth, especially in the tech sector. According to a survey from Telstra Ventures, of startups that moved, 12% relocated to Texas, with Dallas and Fort Worth seeing a 66% boost in the number of VC investments made in 2020.